About us
From infrastructure consulting in 1998 to the LSOrchestra platform. We move our clients' business forward with excellent service and tailored solutions.
Our story
Lan Solver's story is a journey of innovation and commitment to technology solutions that optimize processes and improve efficiency across industries.
We started operations in the late 1990s as a consultancy specialized in infrastructure support and network servers. Over time, we expanded to serve large Service Desk companies, delivering innovative solutions for contact centers, connectivity, IP telephony, and process automation.
We took another step and started developing our own service desk management system, applying everything we had learned to give clients more efficiency and productivity.
Growing demand for external workforce solutions pushed us to evolve into a cloud platform and a mobile app to monitor internal and external services and manage field execution. That is how the LSOrchestra® platform was born, covering the full set of service management tools.
Today Lan Solver is one of the leading technology companies in the market, recognized for the excellence of its products and services. We are a technology company with more than 20 years of consolidated experience in the corporate market.
Our goal is to boost our clients' business through excellent service, with innovative and personalized solutions for their needs.
We believe technology can be a powerful ally in transforming companies, and we are committed to making a difference in every project.
Come meet Lan Solver and see how we can help your company reach its full potential.
Our proactive work is based on creativity, quality, and competence, always offering clients the best solutions.
We constantly invest in our people, training them and keeping a high-level team to guarantee excellence in our services.
Customer satisfaction is our main quality policy, which is why we use the ITIL® methodology in our management. We commit as partners, getting involved in solving demands and contributing to successful results. We are more than service providers. We are partners committed to your company.
Mission
Deliver an excellent, high-quality service to our clients' customers, using our talent.
Vision
Be the most desired brand in Latin America for those who seek excellence in field service management.
Our culture
Besides all, love
Keep every promise you make
Be humble and cordial, always ready to help
Positively surprise in every contact
Create fun and good humor
Do not resist change
Seek growth and knowledge
Value and inspire creativity in yourself and others
Build open and honest relationships
Be passionate, committed, and determined
Do more than what was asked
Cultivate a family spirit and protect the team's image
Recognize and praise good attitudes
Besides all, love
At Lan Solver, we believe success is only reached with honesty, creativity, humility, and persistence. That is why we put our heart into everything we do. We are proud to offer our experience to help you delight your customers and reach the success your company deserves.
