Case result
Over 70% reduction in time to run preventive maintenance at telecom sites.
Solutions
Operational intelligence by field vertical.
ICP pillars and factual use cases for B2B conversion, from remote sites to condominiums, from critical utilities to technical assistance.
Segment 1
More speed, standardization, and trust in every technical intervention.
Market problem. Rack installs outside engineering standards, missing labeling, cable waste, and logistics rework at remote sites.
Telecom technicians spend much of the day at sites with no connectivity. The Ária app enables equipment install checklists, fiber fusion, and network audits 100% offline. AI Vision intelligence evaluates visual compliance of cable and rack organization against the Golden Photo standard.
Case result
Proven savings of more than R$ 2,000,000.00 per year in fleets and fuel.
Segment 2
Visit proof, multi-service checklists, and instant reports.
Market problem. Hard to standardize quality across dozens of service providers, ghost-visit risk, and slow report delivery to condo managers and asset owners.
Build dynamic technical forms for different contract types (HVAC, technical cleaning, pest control, generators, and elevators) in our intuitive Forms Builder. Require facial biometric proof of presence and validate execution quality with automatic "Before and After" photo tools scored by AI.
Case result
100% elimination of material loss in inventory.
Case result
97% SLA compliance for condo and facilities tickets.
Case result
Up to 80% reduction in overtime spend for mobile teams.
Segment 3
Critical inspections with safety compliance and auditable evidence.
Market problem. Expensive specialist travel for small defects, meter reading errors, and complexity proving ESG and PPE protocols.
In utilities, every field intervention carries high risk. Lan Solver supports strict guideline compliance with smart checklists and quality gates that block progress without visual validation of PPE and equipment use. Meter and asset plate reading uses image extraction, and remote video support resolves complex technical issues in real time.
Case result
Irrefutable control and full structuring of total cost of ownership (TCO) for network assets.
Segment 4
Faster end-customer service with lower back-office cost.
Market problem. Frustrated customers waiting hours for technicians, opaque delivery or scheduling routes, and administrative bureaucracy to dispatch fleets.
Modernize the end-to-end customer experience. Through integrated channels (smart IVR, chatbots, and self-service portals), customers open and track tickets automatically. In the field, the routing engine cuts unproductive mileage and sends public tracking links so users can follow the technician on the map.
Case result
Savings of more than R$ 1,500,000.00 per year in logistics dispatch labor.
Case result
70% of technical assistance appointments booked automatically by customers.
Case result
Average 60% reduction in retail operational and administrative costs.
Segment 5
Live routing, fleets under control, and operations without blind spots.
Market problem. Improvised routes, idle mileage, delayed status between dispatch and the field, and managers who only learn about failures when the customer complains.
Lan Solver connects dispatch, fleet, and field evidence in one cycle. The routing engine cuts unproductive travel, the operations tower shows SLA and exceptions in real time, and AI vision checklists prove delivery, pickup, and compliance at the moment of execution.
Case result
Savings of more than R$ 1,500,000.00 per year in dispatch and travel costs.
Case result
Real-time visibility of every order status, from departure to closeout.
Case result
Average 60% reduction in operational friction between back office and field.
